Deputy is a workforce management platform used to schedule staff, track time and attendance, and manage payroll. This integration keeps your staff records in Better Care up to date automatically from Deputy.

Staff records are sent from Deputy to Better Care automatically, so you only maintain them in one place.

When a staff member is added or updated in Deputy, their details appear in Better Care within approximately 15 minutes. When a staff member leaves a location in Deputy, they are archived in Nourish.

The integration sends staff records only. It does not send or change any information about the people you support.

IMPORTANT - Each staff member needs a first name, a last name, a job position, and an email address in Deputy before they will sync. The job position must be one that already exists as a role in Nourish. Anyone missing these details will not sync, and Deputy will show you exactly who and why.

1. In Deputy, go to Integrations and select Nourish.

2. Choose the location you want to connect and select Generate token. If you run several services, connect each one separately. You will need one token per location.

3. Copy the token.

4. In Better Care, head over to Extensions, located under Administration in the menu, and locate Deputy in the list. Toggle the integration on for your location.

5. Enter the token provided by Deputy and confirm.

6. Head back to Deputy and kick off the sync by clicking the Sync Now button.

Your staff will sync shortly afterwards. You can check progress at any time on the location’s page in Deputy, which lists every staff member and their status.

7. To disconnect a location, head to the connected locations tab for the integration & click on the 3 dots button on the right side of the location and follow the disconnect flow.

For help with this integration, please go to Deputy Help here: ttps://help.deputy.com/

Here you can find common issues or open a support request with our team.